Senior Mortgage Business Analyst - Agile & Solutions Leader

JD:

• Applies analytical skills to clarify and understand business needs and requirements and interprets them into functional specifications.

• Responsible for gathering, compiling and synthesizing information regarding system functionality and flow

• Act as primary point of contact for the team during development to clarify business requirements, resolve issues, and make recommendations as business impacts arise

• Deliver a range of artifacts supporting application functional analysis and design including current and future target state process flows, user stories, functional and technical specifications, dependency maps, and requirements traceability.

• Analyzes and decomposes functional specifications into appropriately sized user stories
• Reviews user stories with stakeholders and obtains approval to proceed

• Works with Product Management to refine and prioritize backlog and drive understanding of information and process requirements

• Collaborate with developers, product managers, and subject matter experts to communicate the proposed solution vision and analyze tradeoffs between usability and performance needs.

• Develop solutions to complex problems, requiring the regular use of ingenuity and creativity, within the larger context of the business needs and objectives

• Coordinates defects clarification, triages and coordinates resolution by software engineering team

• Practical knowledge of Agile principles and ability to lead SCRUM ceremonies

• Works closely with other teams to assist with design, development, testing, and implementation of solutions

• Independently applies problem solving skills to investigate and research complex system problems to establish root cause and resolution

• Provides production support within their application domain to resolve issues

• Provides subject matter expertise and operational support for specified applications and systems

• Utilize change control procedures and processes

• Determine and translate business requirements into solutions

• Define comprehensive requirements for system and process enhancements and changes
• Document reports and obtain approval

• Create and maintain reports and dashboards

• Perform testing on processes / applications including test planning, test execution, management of defect remediation, and documentation of test results

• Work with colleagues, clients, and vendors to interpret, exchange, and/or document administrative and technical information

• Work independently with minimal direct supervision; prioritize multiple objectives and initiatives; and exercise independent judgment to obtain optimal results

• 5+ years of business analysis experience.

• Must have Mortgage industry experience (Servicing and Originations).

• Proficiency in defining business problems and proposing solutions.
• Product, Process, and Industry Knowledge.

• Experience on Microsoft VSTS or Jira tools

• Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables

• Bachelor's degree in Information Technology, Business or related field a plus.

• Excellent interpersonal, verbal, and written communication skills.

• Must be proactive and solutions oriented business professional with the ability to interface with all levels of management across business units and functions.

• Work significant and/or unique issues where analysis of data requires the evaluation of intangibles Share information willingly when appropriate; recognize confidential information and handle with discretion

Top

Skills:

• Strong Mortgage experience

• Interview customers to analyze, clarify and document, business processes and customer requirements.

• Ability to communicate ideas in both technical and user-friendly language.

• Ability to collaborate with team members to achieve results.
Solid balance of technical and business-related knowledge