Retail Enterprise Systems Data Domain SME

HCLTech is looking for a highly talented and self- motivated Retail Enterprise Systems Data Domain SME to join it in advancing the technological world through innovation and creativity.

• Assess and map current-state processes across HR and Finance workflows.
• Assess current processes to identify gaps, inefficiencies, and opportunities for data-driven improvements in HR and Finance operations.
• Design future-state processes that improve efficiency, reduce costs, and enhance strategic outcomes for both HR and Finance departments.
• Promote data governance best practices, working with IT teams to ensure data accuracy, integrity, and consistency across all reporting platforms.

• Work closely with HR and Finance client teams to understand business objectives, pain points, and success criteria within their respective domains.
• Facilitate workshops, interviews, and design sessions to co-create solutions with stakeholders.
• Provide consultative guidance to leadership teams on process governance, KPIs, and adoption for omnichannel success.

• Work closely with stakeholders to identify and document KPI and business requirements for new reports, dashboards, and analytical tools relevant to HR and Finance.
• Collaborate with technology teams to design, develop, and maintain reports and interactive dashboards using Business Intelligence that track HR and Finance KPIs and present complex data findings in a clear, compelling manner.
• Develop training materials and deliver sessions to end-users, ensuring they are proficient in using new reports and dashboards for effective decision-making.
• Perform analyses to interpret data, identify performance trends, and uncover root causes of issues, translating findings into concrete, actionable business recommendations for optimizing HR and Finance functions.

• Establish metrics and monitoring frameworks to measure process performance over time.
• Conduct periodic audits to ensure ongoing alignment with business and customer needs.
• Share best practices and create reusable frameworks for process evaluation and improvement.

• 7+ years of experience in process consulting, business analysis, or operations improvement.
• Strong background in process modeling, workflow design, and business process management (BPM).
• Experience in the retail industry with a strong understanding of HR and Finance operations and dynamics within that context.
• Excellent facilitation skills for workshops, stakeholder interviews, and collaborative sessions.
• Strong analytical and problem-solving skills, with the ability to interpret data and provide strategic recommendations.
• Strong communication skills, with the ability to translate complex operational issues into actionable insights.
• Experience working directly with client teams in a consultative or advisory capacity.

• Familiarity with and practical experience using data visualization and BI tools such as Tableau or Power BI.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Experience in HR and Finance optimization using analytical models (e.g., workforce analytics, financial forecasting models).
• Experience with consulting in enterprise or multi-stakeholder environments.
• Basic knowledge of SQL for data extraction and querying.
• Familiarity with HRIS and Financial Management Systems (e.g., Workday, Oracle), common in the retail industry.
• Retail Domain Techno Functional Experience, Communication Skills, Requirement Gathering.
• Strong skillset in design, solution and supporting data democratization tools like Power BI, and SQL.
• Experience in Retail Enterprise Systems such as HR, Financials, Real Estate, Training, etc.

Pay Range Minimum: $ 79,000 per year

Pay Range Maximum: $161,700 per year

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program;

401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for…