More jobs:
Customer Service Rep - Onsite
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-01-02
Listing for:
AO Swag
Full Time
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
At AO Swag, we don’t just process orders. We create experiences. We’re looking for a Customer Service Representative who thrives on connecting with people, solving problems, and making every customer interaction count.
Unlike many customer service roles, you’ll be the voice of AO Swag, helping customers navigate orders, shipments, and special requests while making sure they walk away feeling valued. If you’re a go‑getter who enjoys growth and wants to be part of a team where ideas matter, this is your chance to shine.
Job Responsibilities- Be the first point of contact for customers, managing emails and requests with speed, accuracy, and care.
- Own the customer journey by processing orders, resolving challenges, and turning tough situations into positive outcomes.
- Collaborate with supervisors and managers to deliver solutions for unique customer needs.
- Jump in where needed to support your team and department projects.
- Keep our workplace safe and thriving by actively participating in safety programs.
- At least 1 year of customer service experience.
- A go‑getter mindset with a positive, solutions‑focused attitude.
- Strong judgment and decision‑making skills. You know how to balance policies with people.
- Top‑notch organizational and problem‑solving abilities.
- A willingness to learn, adapt, and grow with a fast‑moving company.
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Onsite
JOB CODE
: 1000024
Referrals increase your chances of interviewing at AO Swag by 2x.
Apply BELOW
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×