Senior Customer Advocate — Delinquency & Loss Mitigation
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Emergency Crisis Mgmt / Disaster Relief
Round Point Mortgage Servicing LLC is seeking a Customer Service Specialist 3 in Coppell, TX. You will serve as a front-line advocate, guiding customers through delinquency, loss mitigation, and the insurance claims process with urgency, empathy, and precision.
You will report to the Customer Service Supervisor and collaborate across lines of business to drive clarity, trust, and progress for each customer.
We would love to welcome a new Senior Customer Advocate — Delinquency & Loss Mitigation to our organisation in Coppell, TX, United States.
Learn more about the Senior Customer Advocate — Delinquency & Loss Mitigation role in the description above.
We appreciate your interest in this position.
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