JARED-Retail Trainer, Retail Education & Selling Enablement; Hybrid-Dallas

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands:
Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox,  and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us.

We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

POSITION OVERVIEW The Learning Consultant supports the execution of Retail Education & Selling Enablement strategies for the Jared brand by designing, delivering, and continuously improving learning solutions that build employee capability, strengthen customer experiences, and support business performance.

Reporting to the Senior Manager, Retail Education & Selling Enablement, this role partners with brand leaders, Human Resources, and stakeholders to understand learning and development needs, support capability-building initiatives, and deliver learning programs aligned to business priorities. The Learning Consultant serves as a key learning resource for the Jared business, helping adapt enterprise learning solutions to brand needs while providing feedback and insights that support ongoing improvement.

This role supports Jared stores, customer service, and support teams while operating within the broader Retail Education & Selling Enablement strategy and portfolio direction. As a dedicated learning partner for Jared, the Learning Consultant helps identify development needs, shares learner and business insights, supports the adaptation of learning solutions to meet brand-specific needs, and leads the delivery and continuous improvement of learning experiences that support brand priorities.

The ideal candidate is a learning professional who combines facilitation, instructional design, project management, and stakeholder partnership skills to develop and deliver engaging learning experiences in a fast-paced environment. This role works closely with the Senior Manager to execute learning strategies, address business needs, and support capability development across the Jared organization. This position is HYBRID to our offices in Dallas, TX.

KEY RESPONSIBILITIES Learning Strategy & Business Partnership Partner with Jared leaders, Human Resources, and stakeholders to understand business priorities, learning needs, and development opportunities.

Support the identification of capability gaps and performance challenges by gathering learner feedback, business insights, and stakeholder input.

Collaborate with the Senior Manager to determine learning priorities and align solutions with broader Retail Education & Selling Enablement strategies and business objectives.

Share observations, learner insights, and business feedback to support continuous improvement of learning programs and future planning discussions.

Build and maintain effective working relationships with leaders and stakeholders across Jared to support learning initiatives and employee development.

Learning Design, Facilitation & Program Delivery Design, develop, implement, and facilitate learning solutions that support selling effectiveness, customer experience, leadership development, onboarding, and role-specific capability building.

Adapt…