Manager - Investor Accounting; On-site

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage‑servicing companies. Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

We are building something amazing. If you are smart, analytical, detailed and ready to be a difference maker, we want you to come join us and build something great! With a focus on controls and accuracy, we will provide the ability to make an imprint on our automation, our strategy and direction.

The Investor Accounting Manager will supervise the preparation of assigned monthly reconciliations for various clearing, PI, & TI custodial accounts for investors which could include FNMA, FHLMC, GNMA, or Private Portfolios. The ideal candidate will have experience with all remittance types and understands how to calculate the Test of Expected P&I based upon various cutoff dates as well as experience leading dynamic teams and processes.

• Confirm monthly reconciliations are produced and delivered in an accurate and timely manner including but not limited to balancing and resolution of aging items while meeting the contractual SLA for each investor with a high rate of accuracy.
• Resolve any coding issues with reports by working with management to make the necessary changes and update policies and procedures.
• Teach reconciliation skills and research methods to the team while constantly looking to improve performance and innovate through automation.
• Partner with Investor Reporting as well as internal departments to resolve reconciliation outages in a timely manner.
• Work with the staff to resolve any reconciliation errors and ensure proper documentation.
• Ensure that wires are submitted to reporting team members to resolve reconciliation items.
• Review reconciliations before they are submitted externally. This includes checks for formatting issues, month-over-month consistency issues, aged item review, full balance roll forward, and large transaction investigation.
• Develop and enhance operational procedures.
• Assist with internal and external audits.
• Heavy use of Microsoft Excel for data analysis and reporting.
• Handle ad‑hoc reporting or research as directed by management.

• Bachelor's Degree in Accounting or Finance preferred.
• 5+ years of Mortgage Servicing with 3+ years Investor Accounting experience required.
• Knowledge of the GSE bank reconciliation process for test of expected cash, pool to security balancing, and clearing account balance.
• Advanced MS Excel experience required including pivot tables, vlookups and other complex formulas.
• Proficient in MS Word and Power point.
• SQL or other database reporting experience preferred.
• Servicing Director knowledge a plus.
• Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.
• Strong communication skills to interact with Senior Management and other business units.
• Working understanding of operational risks and related controls.
• Understanding of RegAB and USAP Guidelines.

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

• Medical, dental, and vision insurance
• Health Savings Account with…