Personal Banker - Floater

Personal Banker I – Floater at Frost
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You will be the first point of contact for many of our customers, providing the trusted banking experience that encourages clients to visit, ask questions, and grow with us.

Empathetic, honest, and adaptable, you build relationships with customers across generations and serve with integrity, caring, and excellence.

• Provide coverage in both personal banking and teller services while meeting consumer banking performance standards.
• Educate and advise customers on deposits, loans, and support for any service or account maintenance issues.
• Stand firm in integrity and use good judgement in every situation.
• Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Manage risk while actively practicing loss prevention.
• Attend teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies.
• Develop relationships with clients, becoming their trusted point of contact.
• Provide advice and guidance to help people along their financial journey.
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

• Required Availability:
  Monday–Friday, 7:45 am–6:15 pm with rotating Saturdays, 8:45 am–1:15 pm.
• Exceptional customer service skills.
• Proficiency in Microsoft applications.
• Excellent written and verbal communication skills.

• Cash‑handling experience.
• College hours.
• Experience in dealing with fraud, protecting customers’ money, and building trust so clients feel comfortable and safe.

• Medical, dental, vision, long‑term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including our Employee Assistance Program.
• Referral bonus program + more!

Coppell, TX

Since 1868, Frost has dedicated its expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. If this sounds like you, we encourage you to apply and see what’s possible at Frost.