Human Resources Generalist

WHERE DETAILS MAKE A MISSION-CRITICAL IMPACT.

BEHIND EVERY GREAT ORGANIZATION IS AN HR PROFESSIONAL WHO KEEPS IT RUNNING.

At Dura Serv, that person is visible, valued, and built for growth.

Dura Serv is looking for a Human Resources Generalist who thrives on program execution, data-driven people insights, and the operational precision that makes a growing organization run well.

Dura Serv is a national leader in commercial dock and door solutions, operating across eight U.S. regions with a workforce of field technicians, sales professionals, branch leaders, and corporate team members. As we grow — including through acquisitions — the precision and consistency of our HR programs directly shapes the team member experience at every level of the organization.

The Human Resources Generalist is the engine behind that consistency. You'll own the new hire orientation and onboarding experience, serve as the in-house expert on our ADP Workforce Now HCM platform, configure HR analytics dashboards that give leadership predictive workforce insights, and actively drive workflow improvements — including AI-enabled solutions that reduce administrative burden across the function.

• Manage the New Hire Orientation and Onboarding Program as Dura Serv's culture and brand ambassador — creating a first impression that sets the standard for what a strong team member experience looks like
• Lead corporate social responsibility initiatives, recognition programs, and engagement activities that build a respectful, appreciative workplace
• Partner with line managers and HR leadership to support workforce matters, employee relations, and the consistent application of HR programs and policies

• Serve as the internal subject matter expert on ADP Workforce Now — coaching team members and managers on self-service features and identifying workflow improvements that make the platform more user-friendly
• Configure and maintain HR analytics dashboards and reports that deliver predictive workforce insights and key performance indicators to management — identifying trends, areas of concern, and actionable solutions
• Recommend and execute workflow improvements using generative AI solutions and automation — eliminating routine administrative tasks so the HR team stays focused on higher-impact work

• Provide HR support and cross-functional partnership to business lines in coordination with HR leadership, internal departments, service providers, and third-party administrators
• Oversee assigned vendors that provide supplemental HR processes and services, ensuring delivery meets company standards and program requirements
• Lead and participate in special projects, business acquisition integration initiatives, and professional development programs — this role grows with the organization

You see the operational details that others overlook — and you understand that in HR, those details directly affect people's lives and the company's performance.

• Operationally precise — you manage records, timelines, and HR processes with the accuracy and consistency that builds trust across the organization
• Digitally fluent — you're comfortable in HCM platforms, Microsoft 365, analytics tools, and you actively seek out AI solutions that make the function more efficient
• Data-informed — you configure dashboards and interpret workforce data not just to report what happened, but to flag what's coming and recommend what to do about it
• A skilled communicator — you interact professionally with team…