Field Service Technician - Coppell, TX
Listed on 2025-12-27
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IT/Tech
IT Support, Systems Engineer, Technical Support, Cybersecurity
At Rohde & Schwarz, we provide our customers with extensive post‑sales support, training, free technical support, and close personal contact from our engineers out in the field. This is a full‑time position based out of our Coppell, TX office.
Responsibilities- Conduct on‑site or in‑house repair of equipment to ensure it meets Rohde & Schwarz’s high standards of performance
- Diagnose equipment malfunctions and perform repairs
- Understand complex RF system architecture and apply that to the diagnostic process
- Represent the company in a customer‑support role and be responsible for the customer’s satisfaction with equipment and servicing
- Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
- Work independently on moderately complex projects
- Effectively communicate with customers in a professional business environment
- 4+ years of experience with the installation, repair and calibration of RF systems
- Understanding of RF concepts and devices
- Familiarity with airport security scanner installation and service is a plus
- Basic understanding of IP networking and proper network configuration principles
- Excellent communication, time‑management, and teamwork skills
- Familiarity with terminal applications such as Tera Term is helpful
- Proficient in standard professional software such as Microsoft Office products
- Ability to travel a minimum of 50%, primarily domestic with occasional international travel
- Available to support an on‑call schedule and respond to on‑demand travel for service action
- Capable of lifting up to 75 pounds
- Ability to obtain Department of Homeland Security clearance
- Must be a U.S. citizen or have permanent work authorization
The total compensation for this hourly position is $32–$42/hr total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job‑related skills.
EEO StatementRohde & Schwarz is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.
Company OverviewRohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions:
Test & Measurement, Technology Systems, and Networks & Cybersecurity. For 90 years, the company has been developing cutting‑edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
- Flexible working hour models
- Training & continuing education
- Privately owned company
- Promoting innovation
- Long‑term & attractive work environment
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