More jobs:
Freelance Onsite Technician 1st 2nd Level Support mwd
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2025-12-31
Listing for:
Everience Benelux
Contract
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Job Description Technical Skills Required
- Onsite IT support (1st / 2nd level)
- Windows environment, Office 365
- Azure & Entra
- Apple environment (Mac, iPhone, iPad)
- iTunes
- JAMF (strong asset)
- Hardware support (PCs, Macs, printers, scanners…)
- Ticketing tools (ITIL)
- Support to end-users on workstations and mobile devices
- Installation, replacement, relocation, and removal of IT equipment
- Troubleshooting hardware and software incidents
- Support for monitors, printers, scanners, and docking stations
- Receiving, inventorying, preparing, and installing IT equipment
- Providing clear and timely feedback to users and ensuring proper ticket updates
- Minimum 3 years of onsite support experience
- Excellent customer service and communication skills
- Ability to work independently and take initiative
- Organized, professional, and hands‑on approach
Working hours: 09:30–18:00 (1‑hour lunch break, no support required)
Mode: On‑demand On‑Site, One or Two days per week
All our positions are open to people with disabilities.
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