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Hybrid Tier 1 Helpdesk Analyst - Coppell, TX

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: TEKsystems c/o Allegis Group
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A staffing and solutions firm in Coppell, TX, is seeking a Service Desk Analyst. This hybrid role requires candidates to have 1-2 years of experience in helpdesk or call center environments. The analyst will manage inbound contacts to support remote end users, performing tasks from password resets to more complex troubleshooting. Candidates must demonstrate strong communication and troubleshooting skills, along with familiarity with helpdesk tools like Service Now.

Competitive pay and comprehensive benefits are offered.
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