IT Field Engineer
Job in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-10-16
Listing for:
Csquare
Full Time
position Listed on 2026-10-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator, Desktop Support
Job Description & How to Apply Below
We are looking for a bright and experienced IT professional to provide employee onboarding and office support.
Responsibilities of the Role- Procurement of laptops, keyboards/mice, monitors, printers and accessories as needed for new hires and existing Csquare employees.
- Prepare new laptop computers for newly hired employees. Includes laptop setup, asset management and setup of all necessary accounts required for new employees.
- Provisioning and troubleshooting phone issues with our cloud-based phone system.
- On Call Support for our VIPs and Overnight employees. Rotates every three weeks for a total of 17 times per year.
- Support local and network printers and other peripherals, VPN account administration and connectivity, VOIP control panel (moves/adds/changes) and desktop phone support.
- Manage Microsoft Office 365, One Drive for Business, mapped network drives, mobile email support with Microsoft Office 365, and OTS/COTS software installation and troubleshooting support
- Manage all IT hardware inventory at local sites, including maintaining ITAM system (Service Now) to 100% accuracy to account for all IT fixed assets
- Other office IT duties as requested
- Excellent organizational skills and the ability to manage several concurrent tasks.
- Minimum 5 years General IT experience on both Windows and Mac computers. Must have installation, management and troubleshooting experience with Microsoft Office, Office 365 and other common desktop applications.
- Basic security understanding and working experience with dual factor/multi factor authentication (2FA/MFA) solutions.
- Ability to execute detailed procedures in accordance with Centersquare’s strict cybersecurity requirements.
- Basic ITIL problem management understanding and support ticket systems understanding.
- Basic office networking (switching and connectivity)
- Windows Active Directory (AD) administration experience is a plus.
- Microsoft Intune / Endpoint Manager experience Preferred.
- Associates degree or equivalent combination of education and experience.
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