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Customer Experience Supervisor - Mortgage Servicing

Job in Coppell, Dallas County, Texas, 75019, USA
Listing for: RoundPoint Mortgage Servicing LLC
Full Time position
Listed on 2026-10-21
Job specializations:
  • Management
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Round Point Mortgage Servicing LLC in Coppell, TX seeks a Customer Service Supervisor to lead a team of specialists serving homeowners through challenges. You’ll blend customer experience with regulatory compliance, guiding collections, loss mitigation, and default servicing.

This role emphasizes coaching, KPI tracking, and process improvement to deliver compassionate, compliant support while meeting investor guidelines.

For the Customer Experience Supervisor
- Mortgage Servicing position at Round Point Mortgage Servicing LLC, we are reviewing applications now.

The position is based in Coppell, TX, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 65.000 - 85.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Supervisor
- Mortgage Servicing role in the description above.

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