Operations Supervisor

Production Operations Manager - (On-Site)

Plano, TX $60,000.00-$63,000.00 6 days ago

• Operational Leadership:
  Ability to coordinate and guide teams across insertion and mail operations; steady decision-making during high-volume cycles.
• Workflow Management:
  Skilled in sequencing jobs, managing SLAs, prioritizing critical work streams, and adjusting schedules when the day bends in unexpected directions.
• Quality Assurance:
  Strong eye for defects (print quality, folds, jams, mismatches, machine behaviors) to enforce documentation and corrective actions.
• Technical Aptitude:
  Familiarity with production equipment such as inserters, and postage systems; capable of basic troubleshooting.
• Data & Metrics:
  Ability to interpret production dashboards, waste reports, reprint causes, and operator performance metrics; comfortable with spreadsheets.
• Problem Solving:
  Able to diagnose workflow bottlenecks, equipment issues, and process disconnects; capable of crafting practical, immediate solutions.
• Safety Awareness:
  Knowledge of print-shop safety standards—lockout/tagout basics, paper/ink/chemical handling, machine-zone precautions.
• Documentation:
  Writing shift reports, exception logs, incident summaries, and SOP updates.

• Mail/ Inserting / Print production leadership
• Insertion equipment technology is helpful.
• Postal regulations and mailing standards
• Job tracking systems, shop-floor management tools, ticketing/escalation

• Prior leadership or lead-operator experience, ideally supervising 5–20 employees
• Experience with mailings, or compliance-controlled environments (SOC, HIPAA, PCI)

Monday – Friday 6:00 AM – 3:00 PM

• Not Applicable

• Full-time

• Management and Manufacturing

• Business Consulting and Services