Marketing Manager, Customer & Field Engagement

The Marketing Manager, Customer Growth & Field Engagement will play a highly visible role in helping QXO strengthen relationships and drive growth with Spanish-speaking contractors, business owners, crews, and community partners across priority markets.

This individual will serve as an external ambassador for QXO and an internal champion for customer growth, partnering across Sales, Branch Operations, Marketing, Digital, Communications, HR, Learning & Development, regional leadership, and vendor partners.

The ideal candidate is a natural relationship builder who thrives in the field, can communicate professionally in both Spanish and English, and can translate customer and field insights into practical strategies that drive measurable business growth. This is an opportunity to build something from the ground up by creating the tools, relationships, programs, training, events, and repeatable field model that will help QXO better reach, serve, and grow Spanish-speaking customers across the organization.

This is a field-forward role requiring approximately 50% travel. The individual will regularly represent QXO at customer and community events, lead training sessions, speak to internal and external audiences, and coordinate field events and activations across priority markets.

• Serve as a visible ambassador for QXO with Spanish-speaking contractors, customers, business owners, and community partners.
• Develop trusted relationships with contractors, customers, trade organizations, vendors, community partners, and industry influencers.
• Spend significant time in the field through branch visits, customer meetings, community engagement, training sessions, events, and market activations.
• Represent QXO as a confident and engaging public speaker at customer events, industry meetings, community programs, training sessions, and other external engagements.
• Strengthen QXO visibility and credibility with Spanish-speaking contractor and business communities across priority markets.

• Develop a repeatable field engagement model that helps branches and sales teams attract, serve, and grow Spanish-speaking customers.
• Partner with Sales, Branch Operations, and regional leadership to identify priority markets, customer opportunities, and local growth strategies.
• Develop practical playbooks, tools, field routines, and resources that can be scaled across markets.
• Build and support a network of internal champions who can help drive adoption and engagement locally.
• Gather feedback from customers and field teams to continuously improve the approach and scale what works.

• Plan, coordinate, and execute customer events, community activations, field training sessions, and other market-facing programs in partnership with Sales, Marketing, branch teams, and vendor partners.
• Deliver engaging presentations, workshops, and training sessions in Spanish and English for sales, branch, customer-facing, and external audiences.
• Coordinate event and training logistics, content, speakers, materials, partners, and follow-up to ensure a consistent and professional experience.
• Coach sales, branch, and customer-facing teams on building trust and effectively serving Spanish-speaking contractors and business owners.

• Serve as an internal subject matter resource on Spanish-speaking contractor and customer engagement.
• Advise Marketing, Digital, Communications, Creative, and Social Media teams on messaging, content, campaigns, customer education, and Spanish-language materials.
• Bring insights from customers and the field back into QXO to help ensure messaging is relevant,…