Intermediate Account Manager - Inside Sales

Intermediate Account Manager - Inside Sales

Join to apply for the Intermediate Account Manager - Inside Sales role at AO Swag
. AO Swag is the leading supplier of online store solutions for corporations, colleges, and the Greek market. By utilizing the on‑demand production method, we continuously push the status quo in the custom apparel and promotional item industry. As we continue to grow our business, we need talent like you—hard‑working, positive, results‑driven—to join our team as a client manager who will grow and maintain a portfolio of accounts, develop strategies, and provide exceptional client service.

• Degree preferred or work experience equivalent.
• Strong customer service and outreach skills.
• Advanced relationship‑building skills and ability to influence others.
• Strong communication and presentation skills.
• Strong organizational, problem‑solving, and time‑management skills.
• Strong analytical skills and solid financial acumen.
• Proficiency in MS Office.

• Conduct meetings with company contacts to review new programs, account KPIs, operational improvements, best practices, and policy changes.
• Manage the product assortment and business cycle for each account, assisting with merchandise acquisition when needed.
• Develop short‑ and long‑term strategies to grow revenue and profitability, and provide input on yearly budget estimates.
• Analyze sales and profit for the portfolio to achieve financial goals, and recommend services, programs, and products.
• Manage custom orders and customer inquiries; obtain quotes and place orders.
• Ensure successful launch of each online store website, including content, promotions, marketing, and accuracy.
• Oversee merchandise operations, including rollout of the General Merchandise program, and partner with marketing for promotions.
• Continuously expand knowledge of service, regulatory requirements, programs, technologies, and marketing strategies.

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

• Microsoft Excel: 5 years (Required)
• Customer service: 4 years (Required)

Full-time

In person

Mid‑Senior level

Full-time

Sales and Business Development

Advertising Services

1000029