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Job Description & How to Apply Below
Join Fountain Tire Coquitlam as a Service Advisor to enhance customer satisfaction through direct engagement. Provide clear communication on automotive repair needs while coordinating with skilled technicians.
This position is essential for facilitating a seamless experience by addressing customer inquiries, scheduling services, and managing repair timelines. With over two years of experience in a similar role, you will use your automotive knowledge to inform customers and ensure they receive the best solutions tailored to their needs.
Key Responsibilities:
• Welcome customers and appointments warmly
• Analyze service histories and recommend necessary maintenance
• Advise customers on tire choices based on usage
• Convey complex technical details in simple terms
• Prepare accurate cost estimates and process invoices efficiently
Requirements:
• Minimum 2 years in a customer-focused automotive environment
• Strong knowledge of vehicle mechanics and tires
• Proficient with automotive shop software systems
• Excellent verbal and written communication skills
• Valid driver's license with a satisfactory abstract
Provide exceptional service that ensures satisfaction and trust at Fountain Tire in Coquitlam.
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