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Job Description & How to Apply Below
In this vital role, you'll connect with customers, helping them understand service options and facilitating appointments. Drawing from a solid foundation of automotive knowledge, you will play a crucial role in managing customer relationships while ensuring that their needs are met efficiently and effectively.
Key Responsibilities:
• Welcome and schedule customers for service appointments
• Review vehicle histories and suggest maintenance services
• Assist in selecting appropriate tires for customers' vehicles
• Simplify technical terms for better customer comprehension
• Create detailed estimates and manage service invoicing
Requirements:
• 2+ years of relevant experience in a service advisor capacity
• Strong automotive understanding and tire industry knowledge
• Familiarity with shop management software
• Proven communication and interpersonal skills
• Valid driver's license and a clean driving record
Deliver outstanding service and solutions as a Service Advisor at Fountain Tire in Coquitlam.
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