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Job Description & How to Apply Below
Become the face of Fountain Tire in Coquitlam as an Automotive Service Advisor. Champion customer service by diagnosing automotive needs and recommending appropriate repair solutions.
In this vital role, you'll connect with customers, helping them understand service options and facilitating appointments. Drawing from a solid foundation of automotive knowledge, you will play a crucial role in managing customer relationships while ensuring that their needs are met efficiently and effectively.
Key Responsibilities:
• Welcome and schedule customers for service appointments
• Review vehicle histories and suggest maintenance services
• Assist in selecting appropriate tires for customers' vehicles
• Simplify technical terms for better customer comprehension
• Create detailed estimates and manage service invoicing
Requirements:
• 2+ years of relevant experience in a service advisor capacity
• Strong automotive understanding and tire industry knowledge
• Familiarity with shop management software
• Proven communication and interpersonal skills
• Valid driver's license and a clean driving record
Deliver outstanding service and solutions as a Service Advisor at Fountain Tire in Coquitlam.
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