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Job Description & How to Apply Below
Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships.
Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.
About Us
Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships.
Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.
Job Description
This position’s primary responsibilities include administrative and customer service duties associated with commercial Heating, Ventilation and Air Conditioning (HVAC) project coordination. This person will receive and process orders, proactively identify opportunities to improve our service and make recommendations accordingly. They are responsible for resolving product availability and order status issues and performing all related administrative duties related to the post-sale coordination for commercial HVAC product delivery.
Success in this position is determined by a willingness to learn and implement new strategies.
Job Duties
Provide customer service regarding material and order status via phone and/or email
Complete order entry or quote preparation of commercial HVAC equipment using Quick Books or manufacturer's software
Coordinate with factories/ manufacturers to ensure on-time delivery of product
Proactively identify opportunities to improve the flow of product and process
Perform analytical and administrative tasks
Work with key personnel to optimize our costs and customer service
Qualifications
Bachelor’s degree in Construction Management, Engineering, Business, or related work experience
Creative problem solver with the ability to resolve conflicts and determine a path forward
Excellent communication and customer service skills
Self-starting, dependable, accepts ownership, drives own goals/performance
Ability to learn and interpret technical and contractual language
Total Rewards
At Johnson Barrow, We Believe In Recognizing And Rewarding The Contributions Of Our Employees. Our Total Rewards Package Is Designed To Support Your Financial Success, Personal Well-being, And Professional Growth, And Includes
Competitive compensation with bonus opportunities tied to individual and company performance
Medical, dental, and vision insurance
Health savings account (HSA) and flexible spending account (FSA) options
Life and disability insurance
401(k) retirement savings plan with company match
Paid time off (vacation, sick leave, and holidays)
Employee assistance program (EAP)
Professional development and training opportunities
Tuition reimbursement program
Volunteer time and wellness initiatives
EEO Statement
At Johnson Barrow, we believe our strength comes from the…
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