Concierge; Overnight

Overview

Join Our Team as a Concierge! We are seeking a dependable and professional Overnight Concierge for a residential building located in Coquitlam. In this dynamic role, you will provide exceptional customer service, respond to residents' needs, and ensure smooth daily operations.

• Resident Service:
  Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight:
  Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination:
  Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning:
  Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support:
  Handle administrative tasks, such as managing reservations, maintaining records, and assisting with resident communications.
• Emergency response:
  Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building maintenance:
  Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource:
  Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison:
  Facilitate effective communication between residents, property management, and other relevant parties.

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

• Basic Security Training (BST) certificate.

Job Type: Full-time

Starting date: February

Shift Timings: 11:30 pm - 7:30 am

• 8 hours shift
• Monday - Friday

Salary: $22 / h

• Customer service: 1 year (preferred)
• Concierge/caretaker/building manager: 1 year (preferred)

Location: Coquitlam, BC

Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding career.

Please apply with your resume — we’d love to hear from you!