Bilingual Customer Agreements Coordinator

Become part of the Toromont Cat team as a Bilingual Customer Value Agreements Coordinator, located in Concord, ON. Manage customer interactions and ensure contract compliance.

This two-year contract role involves delivering superior customer service, managing contract registrations, and maintaining equipment data accuracy. You will play a crucial part in supporting customer loyalty and operational efficiency through your interactions. Perfect for candidates who excel in communication and organization.

Key Responsibilities:

• Respond promptly to customer inquiries and calls

• Track and follow up on customer service issues

• Register and maintain CVA contracts in our systems

• Update customer equipment data consistently

• Prepare CVA invoices for timely submission

Requirements:

• Post-secondary education plus 2-3 years of experience

• Proficiency in Microsoft Office applications

• French and English fluency is essential

• Familiarity with CAT systems is advantageous

• Detail-oriented and excellent time management skills

Bring your bilingual abilities and customer service passion to contribute to Toromont Cat's success.
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