Veterinary Client Care Specialist

Position: Veterinary Client Care Specialist Opening
Discover a fulfilling career as a Client Care Specialist at Lincoln Animal Hospital in Coquitlam, BC. Join a supportive team prioritizing exceptional client service and pet care.

In this role, you'll be essential in building client relationships through genuine care and top-notch service. You will manage client check-ins, answer calls, and assist with administrative tasks, maintaining a seamless experience for pet owners. Candidates with veterinary experience will find this background advantageous in addressing client needs.

Key Responsibilities:

• Provide a warm greeting and check-in for clients

• Answer and screen calls with compassion

• Organize appointment bookings and handle messages

• Conduct various office tasks, including handling mail

• Share knowledgeable information with clients

Requirements:

• Relevant customer service experience, ideally in veterinary

• Effective communication and organizational skills

• Empathetic and friendly approach

• Capability to juggle multiple tasks

• Passion for excellent client interactions

Contribute to the enriching environment at Lincoln Animal Hospital while supporting the wellbeing of pets and their owners.
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