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Job Description & How to Apply Below
Join Prospera Credit Union in Coquitlam, BC as a Member Service Specialist focused on exceptional customer service and relationship building. This role involves proactively addressing member inquiries and promoting financial solutions.
You will play a crucial part in delivering a rewarding customer experience by uncovering needs and recommending appropriate banking products. Your previous experience in banking or advisory sales will be invaluable as you support team members and participate in community initiatives. Flexibility and growth opportunities make this an ideal role for individuals passionate about financial services.
Key Responsibilities- Establish rapport and respond to customer service inquiries
- Identify needs and showcase the value of our offerings
- Collaborate with colleagues for heightened customer experience
- Engage in opening personal and business banking accounts
- Track and manage sales activities consistently in CRM
- Background in banking or advisory sales preferred
- Excellent relationship-building and communication skills
- Willingness to learn and assist customers effectively
- Skilled in computer systems relevant to banking
- Team player with a solid cooperative spirit
Become part of a community-driven team at Prospera, dedicated to empowering members.
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