Convoy Customer Service Expert Position

Elevate your career with Convoy as a Customer Service Specialist in Coquitlam. This position focuses on customer interaction, transaction processing, and teamwork to drive success.

At Convoy, we are looking for a motivated individual who excels at customer service. In this role, you'll handle various customer transactions and coordinate order logistics. The position requires effective communication and a knack for problem-solving in a busy environment.

Key Responsibilities:

• Process customer transactions, including orders and quotes

• Coordinate order pick-ups with the operations team

• Educate customers on product features and applications

• Generate and confirm purchase orders promptly

• Participate in inventory checks of warehouse materials

Requirements:

• Relevant experience in building supply or construction industries

• Quick and accurate response to customer inquiries

• Outstanding verbal and written communication skills

• Strong decision-making and initiative

• Well-organized with attention to detail

Bring your expertise to Convoy, supporting growth and customer satisfaction.
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