Customer Service Advisor at Shinhan Bank

Join Shinhan Bank as a Customer Service Advisor, where you will foster strong client relationships and provide comprehensive banking support.

Your role will be central to enhancing customer satisfaction.

In this position, you will take the lead in welcoming customers, addressing their banking inquiries, and executing transactions precisely. Strong interpersonal abilities are essential for promoting Shinhan Bank products and guiding customers through their financial needs. Adherence to compliance and risk management is crucial as you work collaboratively to meet branch objectives.

Key Responsibilities:

• Welcome and assist customers in banking services

• Promote products based on customers' needs assessment

• Handle transactions accurately and efficiently

• Monitor and manage risks associated with customer interactions

• Help achieve sales targets set for the branch

Requirements:

• Educational background:
Secondary School Diploma;
Bachelor’s preferred

• Less than 1 year of relevant experience

• Proficient in computer applications like MS Office

• Detail-oriented with strong organizational skills

• Legally eligible to work in Canada

Apply your customer service expertise to help drive Shinhan Bank's success!