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Job Description & How to Apply Below
The Canada Homestay Network Society is a family-run, non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 25 years.
Be part of something that matters! Join a team that connects international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families.
About the Host Ambassador position
Reporting to Host Capacity Lead, the Host Ambassador is primarily responsible for qualifying new and existing host families that meet Canada Homestays standard of care. With a relationship focused approach and a drive for sales, the Host Ambassador will grow the host community within their region. Individuals successful in this role have weekday evenings and weekend availability, strong interpersonal skills, and excellent organizational skills.
This is a permanent full-time (up to 40hrs a week) position in the Coquitlam region and surrounding areas. It is a hybrid role with an hourly wage between $25.50-$27.50.
Our Interview/Home Visit and Revisit Compensation Policy applies for the interview and host file completion.
Key Responsibilities
Host Ambassador
Conduct in-person interviews/visits (for new hosts) and revisits (for existing hosts) at their homes to ensure the rooms and family environment meet the required standards
Conduct pre-screen calls and enter data into our host database
Conduct host annual reviews
Enter data and supporting documentation (ie. criminal record checks, host agreements, etc.) following all CHN protocols for due diligence and data integrity
Field inquires from prospective hosts
Support the host team in reaching monthly targets
Build a supportive local community for host families
The successful candidate will have
Excellent sales and interpersonal skills with the willingness and ability to promote and sell the CHN Host program
Positive communication skills including conflict resolution
Ability to work in a team and maintain and develop relationships with colleagues and their local community
Working knowledge of database software products as well as online communication tools (preferably Excel, Word, Filemaker Pro, and MS Teams)
Working knowledge of utilizing an email client or webmail
Effective business writing skills, strong problem solving and organizational skills, including attention to detail
Ability to travel to nearby cities/towns outside of Coquitlam.
Experience working with youth/students is preferred
This role requires the successful candidate to have a full drivers license with a reliable vehicle that has at least 2 million auto insurance liability coverage, a mobile phone for emergency support, a digital camera, and access to high-speed internet. They will also need to be able to pass a Criminal Record Check.
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