Program Coordinator - Medical Office Administration

Position Details

Posting Number: 00759F

Position Type:
Faculty – Coordinator

Position Title:

Program Coordinator – Medical Office Administration

Anticipated

Start Date:

09/01/2026

End Date: 08/31/2027

Term Length:
Initial one-year term with possibility of extension up to a maximum of three years.

Location:

Coquitlam Campus

Salary Range: $71,846 – $115,129 annually. Placement on faculty salary scale based on education, professional certification, and experience, in accordance with Collective Agreement.

Position Notes:
Must pass a criminal records check (No). Two (2) sections of time release available for the  academic year.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes

For more benefits information, !

The faculty member in this position oversees the operations of the Medical Office Administration department. This includes but is not limited to the student experience, staffing, faculty functions and curriculum development and implementation, ensuring that the program and outcomes meet the standards of the HICA certification.

• Responsible for oversight and timely management of the operations of the MOA program
• In conjunction with Enrolment Services and Health Sciences Staff, coordinates registration processes, faculty access to courses, and monitoring part-time student progression through the program
• Participates in the long-range planning and forecasting for program development in accordance with College processes and HICA Certification for Medical Office Administrators
• Ensures program requirements, protocols and operating procedures are appropriate, revised as necessary, and implemented in accordance with Douglas College policies and procedures
• Maintains MOA program recognition with the HICA certification of the Canadian Health Information Management Association (CHIMA)
• Submits required documents and reports that may be requested and required, e.g., Douglas College Annual Program Report

• Prepares the departmental education plan, including workload assignments and timetable plans in consultation with faculty, and recommends to Dean/Associate Dean
• Participates in preparing the operating and capital budget requests for the department, and recommends to Dean/Associate Dean
• Ensures program expenditures related to supplies, travel and mileage are within approved budgeted parameters, and has signing authority

• Coordinates and attends Program Advisory Committee (PAC) meetings and provides leadership in seeking advisory input
• Coordinates faculty College Professional Development (PD) activities in relation to curriculum ensuring that PD outcomes are congruent with approved curriculum and program structure
• Oversees Program operations as related to curriculum delivery
• Initiates curriculum development revisions via approved College processes and ensures curriculum revisions to follow the HICA certification standards
• Coordinates program orientation for new students in conjunction with faculty
• Ensures appropriate procedures and policies are followed for students completing program to obtain HICA certificate
• Coordinates Program Communication Centre on current system of communication
• In conjunction with Practice Placement Coordinator, ensures that clinical placements are appropriate for program learning outcomes
• Assesses, in collaboration with other HS Coordinators, operational needs in relation to resources: capital acquisitions, library, software, etc.

• Facilitates timely and effective communication and decision‑making within the department
• Ensures faculty professional development time and accountable time is coordinated with department plans
• Coordinates faculty orientation, providing faculty orientation to MOA common processes and faculty roles/responsibilities
• Coordinates coaching, mentoring and developmental opportunities for faculty
• Provides input into probationary evaluation of faculty
• Supports and…