Banking Customer Experience Associate
Job Description & How to Apply Below
Serve TD customers in Coquitlam through accurate financial transactions and clear banking advice. This 15-hour opportunity centers on positive customer experiences.
As a Customer Experience Associate with TD Canada Trust, you will support Personal & Commercial Banking customers at the branch. You will process deposits, withdrawals, and bill payments while understanding needs and recommending suitable banking solutions. The work also includes resolving concerns, promoting services, and completing processes accurately.
Key Responsibilities:- Process deposits, withdrawals, and bill payments accurately
- Understand customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes promptly
- Deliver quality experiences and recommend operational improvements
- High School diploma or one-plus years of relevant experience
- Undergraduate degree or equivalent considered an asset
- Strong administration, organization, planning, and time management skills
- Working knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous verbal and written communication skills
Bring accuracy, discretion, and customer experience skills to TD Canada Trust banking services in Coquitlam, British Columbia.
Position Requirements
10+ Years
work experience
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