IT Systems Specialist, Senior

Do you love working as part of a small team, are you looking for an opportunity to both apply and develop your IT skills? We are currently seeking a Senior IT Systems Specialist, working within a small IT team responsible for IT resources across multiple locations. The successful candidate will be responsible for:

• Desktop support in an overflow capacity, as needed. This will include maintenance, troubleshooting and repair of software and hardware including desktops, laptops, printers and phone systems
• Ensuring that IT services are provided at the expected and defined level.
• Providing ongoing IT support to all Nautel users
• Provisioning new users with appropriate equipment as defined by IT services
• Processing & documenting changes required with employee changes
• Acting as the IT Lead on business and IT specific projects
• Tracking all IT assets
• Administering anti-virus systems and responds to malware threats
• Administering data backup systems
• Administering the wireless LAN service
• Assisting in the setup, configuration and administration of Nautel's core network infrastructure
• Assisting in the setup, configuration and administration of Nautel's cyber security initiatives

Individuals should have:

The abiility to:

• Produce results while working independently
• Take initiative to proactively prioritize and solve problems as they occur
• Collaborate with IT team members and other Nautel employees
• Communicate effectively (verbal and written) across all Nautel departments, project teams, and third-party partners and vendors
• Operate with safety as a priority - work safely as defined by established company policies and procedures
• Be accountable for actions
• Operate with integrity
• Understand the Customer's view
• Challenge the status quo and embrace change

• Business processes
• Cross functional dependencies
• Current Windows technologies including computer operating systems, Office software, and other Nautel information systems (For example; SYSPRO)

A recognised IT Diploma with progressive experience in a desktop support environment is a requirement for this role

The ability to obtain, and maintain, Controlled Goods clearance status (and potentially other clearances) immediately is a requirement for this role (Canadian Citizen or Permanent Resident, and additional background checks).

The ability to work on an on-call rota is a requirement of this role. Due to the nature of the role, candidates will work out of the facility in Hackett's Cove (there may be an option for some type of hybrid arrangement after a training period).

If you enjoy working as part of a team integral to the operations of a business, we look forward to hearing from you.