Volunteer: Digital Tools SMEs

Position: Volunteer: Digital Tools for SMEs
Assist in digital transformation efforts as a volunteer with Cuso International in Kingston, Jamaica. Empower SMEs by developing effective digital frameworks and innovative automation strategies.

Starting in July 2026, this six-month volunteer role involves creating a tailored digital maturity pathway to enhance business productivity. You will guide organizations in adopting new digital tools, tracking their progress in efficiency, and accelerating their transition into the digital landscape. Your initiative can help SME leaders maximize the impact of their transformation efforts.

Key Responsibilities:

• Develop the SME Digital Maturity Framework and Assessment Tool

• Create a comprehensive SME Automation Toolkit

• Implement the Digital Adoption Pathway for organizations

• Guide leadership through the adoption process and evaluate readiness

• Measure success via key indicators and productivity improvements

Requirements:

• Bachelor’s degree in a relevant discipline

• Exceptional communication and interpersonal skills

• Proven problem-solving skills and detail-oriented focus

• Experience in organizing training and operational planning

• Commitment to fostering youth development in communities

Step into a role that supports meaningful change through technology for Jamaican SMEs.
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