IT Manager

About Ampco:

AMPCO Manufacturers Inc. is a diversified Printing Company that has achieved excellence for over 50 years and is headquartered at our 70,000 square-foot facility in Coquitlam, British Columbia. A privately-owned and operated company, we make quality components such as durable labels, decals, nameplates, overlays, wide format digital graphics and membrane switches for companies worldwide.

AMPCO’s competitive advantage as a strategic sourcing partner is based upon our solid reputation and commitment to meeting outstanding quality standards (IATF 16949 certified), positioning ourselves as an extension of our client’s design, sourcing, engineering and logistics teams. We pride ourselves in providing superior customer service and evolving product lines as well as very high-quality products.

AMPCO’s strongest asset remains our talented, passionate workforce, with 100+ employees who are the power behind our company’s expertise and reliability. If you are looking for the opportunity to make a real impact, be part of an award-winning organization that continually strives to meet our partners’ expectations and enjoy internal advancement where you will grow personally and professionally, then we would love to hear from you!

Position Summary:

As the IT Manager at Ampco Manufacturers Inc., you will lead the IT department and oversee all aspects of the company’s technology infrastructure, systems development, cybersecurity, and vendor relationships. This role ensures the reliability, security, and scalability of Ampco’s IT operations, supports cross-functional teams, and drives strategic initiatives including compliance with TISAX certification. You will manage internal staff and external service providers, including managed service providers (MSPs), to deliver innovative, cost-effective, and secure technology solutions that align with Ampco’s business goals.

Key Responsibilities:

• Lead and manage the IT department, including systems developers and support staff.
• Oversee the design, implementation, and maintenance of IT infrastructure (servers, networks, software applications).
• Develop and enforce IT policies, procedures, and best practices to support business operations and ensure compliance.
• Serve as the company’s Data Protection Officer.
• Oversee TISAX implementation and compliance, serve as the primary liaison for certification audits, and report monthly performance to management.
• Maintain and update the Information Security Management System (ISMS), including scope, objectives, documentation, and change control.
• Conduct internal audits to meet ISO
  27001 standards and ensure understanding and application of GDPR and ISO
  27001 requirements.
• Deliver company-wide ISMS training.
• Lead cybersecurity strategy, including risk assessments for new technologies and vendors, and implement mitigation plans.
• Investigate security incidents and maintain a lessons-learned log.
• Maintain and annually update the Business Continuity and Disaster Recovery Plans.
• Perform vulnerability assessments using CVSS.
• Ensure compliance with all legal, regulatory, and contractual information security requirements.
• Establish and maintain data governance protocols, including user access controls, data classification, and secure storage practices.
• Ensure the integrity, security, and performance of all systems and data.
• Manage and monitor third-party vendors and contractors, ensuring performance and compliance with SLAs and security standards.
• Collaborate with cross-functional teams to identify and address IT needs.
• Collaborate with the leadership group to evaluate, approve, or reject systems, vendors, and technology solutions.
• Provide technical support and training to end-users across all business systems (ERP, EDI, Shop Trak, payroll, etc.).
• Develop and maintain system documentation, training materials, and administration manuals.
• Create and maintain senior management dashboards, KPIs, and scorecards.
• Manage IT projects from conception to completion, including planning, budgeting, and delivery.
• Monitor and control departmental budget and expenditures.
• Ensure cross-training and succession planning within the IT department.
• Contribute to strategic planning…