Commercial Insurance Broker

This position offers a competitive commission-based compensation plan (base of $50,000 plus commission).

Reports to:

General Manager, Insurance.

Every employee must honour the vision, mission and values of Northern Savings Credit Union.

We proudly support the financial well‑being of 17,000+ Northerners in 4 locations across Northern BC. We provide on‑the‑job training and career support. If you’re passionate about serving your neighbours with quality financial services and personalized support, we want to hear from you.

Northern Savings, founded in 1940, is a community‑based, member‑owned, and democratically administered financial cooperative. Northern Savings offers personal and corporate account services, insurance, and investment opportunities in Prince Rupert, Terrace (and neighbouring areas), as well as on Haida Gwaii.

We’re neighbours helping neighbours. That’s why we support our local businesses, organizations and youth with funding and programs, to build a strong community and a brighter future.

The Commercial Insurance Broker manages a portfolio of commercial accounts and has a primary focus on business development for Northern Savings Insurance Services.

• Develop and manage commercial accounts while actively seeking new business to meet sales targets.
• Generate leads from personal contacts, outbound calls, networking, client referrals, and other sources.
• Profile members to determine current and future needs, provide comprehensive insurance advice, prepare estimates, and sell commercial insurance to both new and existing members.
• Work on a variety of commercial insurance lines, including property, general liability, packages, auto, business owner’s policies, directors’ and officers’ coverage, employment practices liability, errors and omissions, inland marine, and bonds.
• Meet with clients in and out of the office as needed to establish connections, determine coverage requirements, and offer basic risk management recommendations.
• Utilize negotiating skills to find creative insurance solutions for complex risks.
• Prepare the required paperwork for a portfolio of commercial member requests, such as routine policy updates, additions, deletions, renewals, and cancellations.
• Respond to emergencies and assist members with their claims while adhering to proper follow‑up procedures, ensuring accurate claims servicing.
• Follow up on commercial line referrals and facilitate referrals to relevant NSCU staff.
• Meet compliance, confidentiality and regulatory requirements and abide by management policy and office procedures.
• Provide guidance to other insurance employees as required.

• High school diploma is a minimum requirement.
• Completion of post‑secondary education is an asset.
• Level II insurance broker license.
• CAIB, CIP, or FCIP designations would be preferred.
• Completion of sales training is a requirement.
• Valid driver’s license and access to reliable transportation.

• Previous commercial insurance sales and service experience is required.
• 5 years’ personal and commercial lines experience.

• Comprehensive understanding of all lines of insurance products and familiarity with risk management techniques.
• Ability to prioritize, organize work within time constraints, under pressure and competing priorities.
• Ability to communicate and liaise professionally with members, potential customers, community groups and co‑workers while maintaining confidentiality.
• Demonstrated results orientation in sales, service, and business development.
• Clear understanding of the industry, market conditions, and competition.
• Strong organizational skills, accuracy, and attention to detail.
• Excellent communication, interpersonal, and relationship building skills.
• Working knowledge, skills, and experience in Microsoft Office.

• Excellent health and retirement savings benefits.
• Flexible work arrangements and paid time off including paid sick days, parental leave, and paid community volunteering.
• Paid vacation time starting at…