Manager,Clinical Operations & Program Services Job Coquitlam area,BC Canada,Management

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour

Job Summary

Are you seeking a role where you can leverage both your clinical expertise and leadership abilities? Do you pride yourself on accountability and strive to exemplify integrity, resilience, and confidence? If so, we encourage you to read on!

We have an opportunity for a Manager, Clinical Operations & Program Services to join our innovative and supportive leadership team at Port Moody Urgent Primary Care in

B.C! This is an exciting opportunity is a Relief Full Time until April 30, 2027, or return of incumbent.

Experience the exceptional benefits of working with us including:

Comprehensive, 100% Employer-Paid Benefits:
Enjoy peace of mind with full coverage.
Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
Benefit Portability:
Seamlessly transfer your benefits from another HEABC employer.
Immediate Pension Enrollment:
Secure your future with a defined municipal pension plan from day one.
Maternity Top-Up:
Receive an 87% top-up during maternity leave.
Trans Link Pass Subsidy:
Save on commuting costs with a 50% subsidy on Trans Link passes
Additional employee discounts and perks available

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct patient/client care setting. The Manager is responsible for large assigned clinical operation(s) and program service(s) through the leadership provided to staff, or the management of service contracts with contracted agencies.

The Manager must directly supervise Nurses at the Level 4 or 5 classification/wage rate.

Through the direct leadership and management of people and resources, the manager oversees the operational, administrative activities of a clinical operation or program service; or, supports the operation of clinical services supports for services as provided through contracted agencies.

The Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

Ensures clinical operation(s) and program service(s) at a site/community area or across sites/community areas are delivered in an effective and efficient manner through consultative advice on clinical services(s) design, policies and procedures, management and leadership or contract management.

Maintains effective communications, and where assigned a dual reporting structure, prioritizes and advises on the status of clinical services(s) objectives.

Responsibilities

Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans. Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans.

Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care. Provides direct supervision to Nurses at the Level 4 or 5 classification/wage rate.

Recruits people, provides leadership and mentorship on individual leadership and development plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.

Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans.

Provides leadership for quality care, identifies risks and action plans in terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical thinking.

Interprets, applies and ensures operational and service contract plans meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds to complaints or grievances. Represents the Department in third party venues.

Establishes and maintains…