Quality Assurance; QA) Compliance Supervisor

The QA Compliance Supervisor provides technical expertise and strategic support for quality compliance initiatives across Factors Group locations. This role oversees Hazard Analysis and Critical Control Points (HACCP) / Preventative Control Plans (PCP) management, import/export compliance, and supplier requalification programs. Permanent Full-Time (40 hours), Monday to Friday 8:00 am – 4:30 pm (flexible);
Hybrid.

• Plan and manage activities needed for the attainment and maintenance of key quality certificate and licenses, export health certificates/permits, licenses, and import requests
• Lead the team to secure mandatory import and export documentation, liaising directly with government regulatory bodies (such as CFIA and USDA)
• Lead the maintenance and updates to Food Safety Preventative Control Plans (PCP) and Hazard Analysis and Critical Control Points (HACCP) programs as required
• Support in supplier management program by leading all activities related to supplier requalification
• Support in quality agreement management, complaint handling, certification management programs as applicable
• Support manager with staff schedule, timesheets, performance assessment and human resources matters

• Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science)
• Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (5+ years)
• Supervisory experience (2+ years)
• Knowledge of current Good Manufacturing Practices (GMP)
• Excellent command of the English language (both written & verbal)
• Competent with MS Office applications (Word, PowerPoint, Excel) including data collection, analysis, and reporting
• Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), US Department of Agriculture (USDA), Health Canada, European Union TRACES, and Australia’s Therapeutic Goods Administration (TGA) regulations.
• Proficient with food safety preventative control plan (PCP) / hazard analysis and critical control point (HACCP).
• Experience in importing and exporting (an asset)
• Valid driver’s license, with access to a reliable vehicle

• Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
• Company provided RRSP
• Bonus eligible
• $200.00 safety boot voucher & company provided PPE
• $300.00 per year to spend on company products
• Employee discount pricing
• Employee appreciation events & rewards
• Free onsite parking
• Exclusive discounts with various vendors
• Employee wellness sessions

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located.