Carter's Customer Supervisor

Position: Carter's Customer Supervisor Role
Join Carter's as a Customer Supervisor and play a crucial role in enhancing family shopping experiences. Assist customers with products and lead your team effectively during busy hours.

As a Part-Time Supervisor, you will help guide customers through the brand's offerings while maintaining a strong focus on service. Responsibilities include managing the sales floor, providing feedback, and supporting the store's operational goals. Your positive mindset will help cultivate a welcoming atmosphere for customers and employees alike.

Key Responsibilities:

• Become a brand expert to assist customers effectively

• Maintain a focus on exceptional customer service

• Model and drive service standards across the team

• Respond promptly to customer concerns as Leader on Duty

• Use customer insights to enhance loyalty programs

Requirements:

• Positive mindset with strong communication skills

• Ability to multitask in a fast-paced environment

• Computer skills, including Excel and internet navigation

• Capable of lifting 40 pounds and performing physical tasks

• Availability to work various hours including weekends

Take the lead in promoting a supportive shopping space at Carter's.
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