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Checkout Services Co-worker
Job Description & How to Apply Below
Why we will love you
- Minimum 1 year of experience in customer service or a related role
- A passion for meeting customers and creating a positive experience
- A friendly, approachable, and confident way of communicating
- Ability to work in a fast-paced environment while staying organized
- A team-oriented mindset with a willingness to support co-workers
- Meet customers warmly, making sure every checkout interaction is quick, easy, and enjoyable
- Build trust by engaging with customers in a friendly and helpful way
- Contribute to achieving team and store goals, supporting strong business performance
- Work together with your team to strengthen knowledge and improve the customer experience
- Support your co-workers by sharing ideas and helping find solutions to customer needs
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.
We’re a bunch of people who are truly passionate about people!
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Customer Experience Co-worker II
The starting rate/ salary for this position is 20.38 CAD
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