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Job Description & How to Apply Below
A passion for meeting customers and creating a positive experience
A friendly, approachable, and confident way of communicating
Ability to work in a fast-paced environment while staying organized
A team-oriented mindset with a willingness to support co-workers
A day in your life with us Meet customers warmly, making sure every checkout interaction is quick, easy, and enjoyable
Build trust by engaging with customers in a friendly and helpful way
Contribute to achieving team and store goals, supporting strong business performance
Work together with your team to strengthen knowledge and improve the customer experience
Support your co-workers by sharing ideas and helping find solutions to customer needs
About this work area At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right!
Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Why you will love us Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Customer Experience Co-worker II
The starting rate/ salary for this position is 20.38 CAD
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