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Job Description & How to Apply Below
At Northern Reflections, Ricki’s, and Cleo , we are united by a shared vision: toinspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.
Aspath of our growing organization, you’ll join a collaborative and dynamic teamthat values innovation, customer connection, and the power of great fashion.
Whether it’s timeless comfort, polished workwear, or versatile style, each ofour brands plays a unique role in serving women across generations.
Reporting to the Store Manager, as a Sales Associate , you will be responsible for delivering an exceptional customer shopping experience and building meaningful customer relationships.
Key Responsibilities:
Provide outstanding customer service by following our customer service program
Meetor exceed daily personal sales goals and key performance indicators (KPIs).
Promote the brand through strong product knowledge and by representing company values.
Build customer loyalty by introducing and encouraging enrollment in our loyalty program.
Perform point of sale transactions quickly and accurately.
Maintain visual merchandising standards, including store layouts, housekeeping, andvisual displays.
Ensurethe store environment is clean, safe, and appealing.
Support coworkers through collaboration, knowledge sharing, and teamwork.
Followall company directives, initiatives, and loss prevention procedures.
Communicateopenly, respectfully, and courteously with store team and customers.
Contribute to a positive, inclusive, and values-driven work environment.
Perform other duties as assigned to support overall store success.
Experience&
Qualifications:
Previous retail or customer service experience is an asset, but not required
Passion for fashion, retail, and creating great customer experiences
Strong communication and interpersonal skills
Abilityto work effectively in a fast-paced, team-oriented environment
Strong organizational and time management skills
Mustbe able to stand for extended periods of time, climb a ladder and to move andhandle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
Flexible availability including days, evenings, weekends, and holidays
Position Requirements
10+ Years
work experience
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