L'Occitane Retail Store Manager

Lead guest experiences at L'Occitane’s Coquitlam Centre store through warm hospitality, retail leadership, and personalized skincare service. Create a sensorial environment welcoming every visitor.

As Store Manager, you lead a vibrant natural beauty team while curating an immersive experience through L'Occitane’s iconic yellow doors. You mentor employees, address guest needs, and use analytical thinking to identify business opportunities. Your communication adapts to diverse guests and team members.

• Host guests with warmth and create genuine connections
• Personalize experiences and proactively address guest needs
• Analyze situations to uncover business opportunities
• Mentor and coach team members to unlock potential
• Address conflicts promptly and effectively

• Previous supervisor experience in retail or hospitality management
• Strong leadership and communication skills
• Entrepreneurial attitude in a sales-driven environment
• Customer satisfaction focused mindset
• Basic technology skills; skincare knowledge beneficial

Bring retail leadership, thoughtful communication, and customer-focused business judgment to L'Occitane’s Coquitlam Centre store.