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Retail
Retail Sales, Merchandising -
Sales
Retail Sales
Job Description & How to Apply Below
Use fashion knowledge and customer service skills as an H&M Sales Advisor, guiding shoppers through products, trends, and store experiences.
This Sales Advisor role centers on creating excellent customer experiences through welcoming service, product guidance, and active selling. You will support fashion presentation, garment care, replenishment, checkout, fitting rooms, and OMNI services. The position also includes promoting Hello Member and sustainability initiatives while working with store management toward sales targets.
Key Responsibilities:- Welcome and guide customers through store and OMNI experiences
- Share fashion trends, stories, products, and relevant information
- Promote products, Hello Member, and sustainability initiatives
- Complete garment care, replenishment, and merchandise presentation
- Maintain fitting rooms, checkout areas, stockrooms, and sales floors
- Passion for fashion and H&M products
- Experience in sales and customer service
- Fashion, retail, or service-industry experience
- Communicative, creative, curious, motivated, and flexible approach
- Ability to follow procedures, routines, and legal requirements
Bring customer service, fashion awareness, and sales experience to H&M’s Sales Advisor team and daily store operations.
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