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Outreach Worker

Job in Coquitlam, BC, Canada
Listing for: Connective
Full Time position
Listed on 2026-11-01
Job specializations:
  • Social Work
    Mental Health, Community Health
  • Healthcare
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 29.22 CAD Hourly CAD 29.22 HOUR
Job Description & How to Apply Below
ROLE PURPOSE
This position will provide assistive outreach support to client(s) referred to Connective by our funders to enable their adjustment to, and success with life in the community.

STATUS AND CLASSIFICATION
Unionized. This position is open to applicants of all genders.

Location
Coquitlam, British Columbia

EMPLOYMENT STATUS
Permanent Full-time

PROGRAM
Outreach Tri-Cities

HOURS (40 HOURS PER WEEK)
Tuesday to Saturday, 0900 - 1700

Note:

Due to the high volume of applications, only candidates being considered for an interview will be contacted. We appreciate your understanding and interest in joining our team.

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager or their designate

Participates as a member of Connective team to ensure quality and continuity of services to clients

Liaises with staff and volunteers of community and government agencies as required

Liaises with Connective staff as necessary

Accepts clinical direction from the care team

Participates as a member of Connective staff team

KEY

ACCOUNTABILITIES

Receives referrals from funders

Works with the client, researches background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities

Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short and long-term goals

Ensures issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment, and education are addressed in this plan

Ensures the client's ongoing legal, mental, and physical health issues are addressed in the plan

When and as needed, provides a wide range of interventions to enable the client to address and accomplish the established goals

Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client's interest and supportive of the long-term goals

On the client's behalf, is a resource to other professionals, including but not limited to the courts, probation services, and community and institutional psychiatric services

Maintains extensive records and case notes in accord with Community Living British Columbia policies and standards

Completes monthly progress reports

Participates in staff and resident/staff meetings as instructed by the Program Manager

Other duties as subsequently negotiated

WORKING CONDITIONS

Functions independently, while remaining a crucial member of the care team

Adheres to Connective policies and procedures

Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules

Is a member of CUPE Local 1936-11

Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual

EXPERIENCE AND SKILLS

Graduate with a Diploma or Certificate in relevant field with one year of related experience

Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations

Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders

Understanding of providing service to people with different learning abilities

Extensive knowledge of community services in Lower Mainland and Fraser Valley as they relate to persons with psychiatric involvement

Experience in assessment, case/care plan development and implementation

Demonstrated an ability to deal with potential violence

Demonstrated an ability to develop programs tailored to the particular diverse needs of the individual

Excellent written and verbal communication skills in English

REQUIREMENTS

Ability to successfully complete a Criminal Records Check

Current Emergency First Aid Certificate

Class 5 driver's license

Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

COMPENSATION
As Connective is a unionized environment, the starting wage is $29.22 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $33.54 per hour.
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