Receptionist FL On Site

Position Summary

The Receptionist serves as the first point of contact for our client providing professional and courteous support to clients, vendors, and employees. This role is crucial in maintaining a positive and efficient office environment, ensuring smooth communication and administrative operations within the logistics setting.

Essential Duties and Responsibilities

• Front Desk Management:
  • Greet and welcome visitors, clients, and vendors in a professional and friendly manner.
  • Answer and direct incoming phone calls, taking accurate messages and providing information as needed.
  • Manage the reception area, ensuring it is clean, organized, and presentable.
  • Receive, sort, and distribute mail, packages, and deliveries. o Maintain visitor logs and security protocols.
• Communication and Coordination:
  • Act as a liaison between internal departments and external parties.
  • Schedule and coordinate appointments and meetings.
  • Provide administrative support to various departments, including data entry, filing, and photocopying.
  • Respond to email inquiries and forward them to the appropriate personnel.
  • Communicate with truck drivers, and other transportation personnel.
• Logistics Support:
  • Assist with tracking shipments and providing updates to clients.
  • Coordinate with dispatchers and drivers to ensure efficient communication flow.
  • Maintain accurate records of incoming and outgoing shipments.
  • Handle basic inquiries related to shipping and delivery schedules.
  • Assist in the creation of shipping labels, and other documentation.
• Administrative Tasks:
  • Maintain office supplies and place orders as needed.
  • Assist with travel arrangements and expense reports.
  • Perform data entry and maintain accurate records.
  • Handle general administrative duties assigned.
• Problem Solving:
  • Address and resolve minor client or driver issues.
  • Escalate complicated issues to the proper department.

Knowledge, Skills, and Abilities

• Bilingual (English and Spanish);
  Portuguese is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Knowledge of basic logistics terminology and processes is a plus.
• Professional appearance and demeanor.
• Ability to sit or stand for extended periods.
• Ability to lift and carry light packages and office supplies.

Education & Experience

High school diploma or equivalent; associate's degree or higher preferred.