Registered Client Associate

Join to apply for the Registered Client Associate I role at Amerant Bank

6 days ago – be among the first 25 applicants.

• Provide day-to-day personalized customer service under high standards for Institutional Clients, Ultra-High Net worth families, and Emerging wealth.
• Create portfolio reviews and prepare advisory meetings with all available tools (Riskalyze, Black Diamond, Morningstar, Monitoring Tool, and others).
• Prepare investment proposals for clients aligned with their specific needs.
• Understand markets serviced and be aware of any potential information that could affect the client.
• Address and solve client concerns, claims and queries, ensuring the process of customer claim resolution is administered within the established parameters of quality and efficiency.
• Coordinate with Trust, Mortgage, Private Banking, and any other areas of the Bank to exceed customer service expectations.
• Knowledge of Fiduciary and Corporate structures to obtain all required documentation for account opening in multi‑layer ownership.
• Knowledge about the specific needs of offshore clients and markets the Bank serves.
• Communicate with internal departments, such as compliance and operations, to ensure that client accounts follow regulatory requirements.
• Continuously improve knowledge of financial products, industry trends, and regulatory requirements.
• Assist with administrative tasks, such as opening new accounts, processing account transfers and updating client information.
• Participate in team meetings and contribute to team goals.
• Daily follow‑up to validate that customers’ transaction requests have been processed according to instructions.
• Report and handle fraud cases with customers and the Fraud Prevention Unit.
• Contact customers to cover margin calls in pledge accounts to maintain collateral coverage according to credit policies.
• Prepare documentation for the change of collateral owners or accounts for pledge accounts.
• Gather documentation and prepare package for PEPs approval.
• Ensure preventive measures fully comply with current rules, regulations and internal policies relating to BSA, USA Patriot Act, OFAC and other AML issues.
• Prepare and keep updated KYC/KYA's and prepare annual certifications of high‑risk accounts and jurisdiction.
• Complete assigned BSA training to stay abreast of regulations.
• Act as backup for other Wealth Advisors / Client Services Associates.
• All other duties as required.

• Entry level

• Full‑time

• Finance and Sales

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