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Guest Experience Concierge

Job in Coral Gables, Miami-Dade County, Florida, 33114, USA
Listing for: Biltmore Hotel
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

The Biltmore Hotel in Coral Gables seeks a Guest Services Agent to provide information to callers and act as liaison for guests and operations, greeting guests with enthusiasm while upholding the Biltmore standards. The role requires adherence to policies and SOPs and the ability to manage guest inquiries with professionalism.

The position emphasizes strong communication, multitasking, and teamwork as you handle reservations, wake-up calls, and requests using Megasys and HotSOS to ensure a

For the Guest Experience Concierge position at Biltmore Hotel, we are reviewing applications now.

This role, Guest Experience Concierge at Biltmore Hotel, could be your next move.

Are you ready to take on the Guest Experience Concierge role at Biltmore Hotel?

We would love to welcome a new Guest Experience Concierge to our group in Coral Gables, FL, United States.

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