Workforce Analyst II; Forecasting & Scheduling
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IT/Tech
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Business
Job Description & How to Apply Below
Centene Corp. is seeking a Real-time Analytics professional to monitor contact center call traffic and workforce targets, while predicting resource demands.
The role focuses on real-time performance, SLA achievement, and actionable insights for senior management. Qualified candidates will have a Bachelor's degree and 2–4 years of related experience, with preference for experience in Workforce Management platforms and flexible work hours between 7:00 AM–11:00 PM EST.
The following position is for a Real-Time Workforce Analyst II (Forecasting & Scheduling) with Centene Corp.
Step into the Real-Time Workforce Analyst II (Forecasting & Scheduling) role at Centene Corp. in FL, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
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