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National Customer Service Leader & Team Coach

Job in Coralville, Johnson County, Iowa, 52241, USA
Listing for: West Music
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

West Music in Coralville, IA seeks a National Customer Service Manager to lead the CSA and CSR teams and drive exceptional customer experiences across national and international accounts.

You will coach and develop associates, manage service operations and workflows, and partner with other departments to implement process improvements. The role demands strong communication, problem-solving, and data-informed decision making.

This role, National Customer Service Leader & Team Coach at West Music, could be your next move.

The following position is for a National Customer Service Leader & Team Coach with West Music.

Our group is growing, and we are hiring a National Customer Service Leader & Team Coach in Coralville, IA, United States.

This position is for the National Customer Service Leader & Team Coach role at West Music.

We are seeking a motivated National Customer Service Leader & Team Coach to join West Music in Coralville, IA, United States.

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