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Tier-2 Technical Support Specialist — Ed Software

Job in Coralville, Johnson County, Iowa, 52241, USA
Listing for: Leepfrog Technologies
Full Time position
Listed on 2026-10-21
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Network Security, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 47000 - 65000 USD Yearly USD 47000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Tier-2 Technical Support Specialist — Higher Ed Software

Leepfrog Technologies, Inc. seeks a Technical Support Specialist (Tier-2) in Coralville, IA to support Course Leaf modules and client configurations. You will handle tickets, perform non-development changes, and escalate to development when needed.

This full-time, non-exempt role requires strong problem solving, clear communication, and a customer-focused approach. Shift is weekdays, with occasional after-hours coverage as needed.

This role is for the Tier-2 Technical Support Specialist — Higher Ed Software role at Leepfrog Technologies.

This opportunity is for the Tier-2 Technical Support Specialist — Higher Ed Software role at Leepfrog Technologies.

We are seeking a motivated Tier-2 Technical Support Specialist — Higher Ed Software to join Leepfrog Technologies in Coralville, IA, United States.

Consider building your career as a Tier-2 Technical Support Specialist — Higher Ed Software at Leepfrog Technologies.

The Tier-2 Technical Support Specialist — Higher Ed Software position in the IT & Technology field is open for applications.

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