Restaurant General Manager

Restaurant General Manager – Iowa Athletic Club Restaurant and Sports Bar – Coralville, IA

Iowa Athletic Club Restaurant and Sports Bar in Coralville, IA is seeking an experienced Restaurant General Manager to lead our team and run the floor like a well coached squad. We are looking for a proven leader with a strong background in restaurant operations, customer service, and team management.

As our Restaurant General Manager, you will be the quarterback of day to day operations, calling the plays that keep service smooth, guests happy, and the team performing at a high level. You will oversee all aspects of the restaurant, from staffing and training to inventory and financial performance, while building a culture rooted in teamwork, accountability, and winning habits.

We are proud to be a fan favorite in Coralville, and with the right leader at the helm, we are ready to elevate our game even further. If you are passionate about great food, unforgettable guest experiences, and motivating a team to bring their A game every shift, we want to hear from you.

Join us and lead a place that is all about great food, great vibes, and great people, where every night feels like a home game!

$65,000-$90,000 per year (base salary + quarterly incentive bonus opportunities)

• Highly competitive salary and bonus structure
• Health, dental, and vision insurance (50% paid by company)
• Paid maternity and paternity leave
• Free Employee Assistance Program:
  Provides a variety of counseling, consultation, resources, and coaching for employees and family members
• Two weeks (10 days) paid time-off plus select holidays; scales up after 3 years
• Professional development opportunities and ongoing training
• Employee discounts and perks, including complimentary meals and drink discounts for employees and up to 7 guests across all Craft Concepts Restaurants (25+ locations in Iowa, Kansas City, Missouri, and Omaha)

Restaurant General Manager direct responsibilities

• LMA (Lead + Manage = Accountability)
• Win on Fast & Friendly Service
• L10 weekly meetings: ensure direct reports leave with a clear understanding of responsibilities for the coming days and weeks
• Store-Level Culture
• Policy Enforcement
• Effectively manage labor cost and COGS by creating weekly declining budgets and collaboration with fellow management, including back-of-house management
• Uphold standards, including but not limited to: daily duties, internal and external restaurant cleanliness, phase work, and restaurant maintenance
• Execute quarterly reviews using the company 5x5 system and documents
• Oversee daily and weekly administrative tasks, including processing Quick Books payments, completing new hire paperwork, and promptly responding to company correspondence (email, Slack, online reviews)
• Promote transparency and clarity in communication, ensuring all messages are delivered in the proper chain-of-command sequence in a clear and concise manner

• Foster a culture of excellence and continuous improvement through coaching and development of staff– most notably our commitment to FAST, FRIENDLY & ATTENTIVE SERVICE!
• Oversee the building of a dynamic schedule for all front-of-house employees, managing time-off requests, cross-referencing internal & local events, and ensuring each area is adequately staffed
• Invest in the development of fellow management to facilitate the execution of pre-shift rallies
• Oversee all front-of-house employees, including: hiring and terminations, performance and pay reviews, job responsibilities, training and continuing education, discipline and commendations
• Provide essential tools and checklists for front-of-house to effectively prepare and maintain the restaurant's appearance
• Complete daily cash and safe balance reports to ensure accuracy and security of funds
• Conductes weekly and monthly inventory checks to track and manage stock levels efficiently
• Drive performance and development of the Assistant Restaurant General Manager and front-on-house management, driving success and fostering growth within the team
• Demonstrate proficiency and versatility in all front-of-house operations
• Monitor and address equipment and facilities repair and cosmetic needs to ensure a safe and aesthetically pleasing environment
• Actively engage with customers by conducting 100% table touches to enhance the dining experience - Make raving fans!
• Pioneer growth avenue for increased revenue
• Other duties as assigned

• Demonstrate reliability by adhering to Craft Concepts Handbook policies and procedures
• Ability to work flexible hours, including evenings, weekends, and holidays with a consistent work schedule
• Know and apply company Core Values to manage, make decisions, and inspire others to do the same
• Develop and maintain open lines of communication with leadership and team members, fostering a collaborative and inclusive work environment

• 3+ years of Restaurant General Management experience with high volume and a proven track record of success
• Excellent…