Youth Care Coordinator

Join to apply for Youth Care Coordinator - 0008C - Mon-Fri 9AM-5PM Flexible role at Well Life Network

$26.65/hr - $26.65/hr

Make an Impact. At Well Life Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

Youth Care Coordinator establishes supportive relationships with youth (ages 5 - 21) and their families who have significant behavioral and/or physical health conditions in order to assist them to achieve improved overall health and social functioning.

• Demonstrate knowledge of childhood psychiatric disorders, chronic medical conditions, and complex trauma.
• Conduct outreach activities through various methods and engage individuals with chronic medical conditions, mental health disorders, and/or substance use disorders, often co-occurring.
• Conduct initial and ongoing comprehensive assessments (CANS-NY, Complex Trauma Assessment, Comprehensive Assessment, etc.) to determine strengths and identified needs.
• Prepare and revise care plans to reflect member needs and personal goals with a focus on maintaining health and wellness.
• Maintain contact with members at least monthly, providing telephonic and/or face-to-face outreach, engagement, and comprehensive service planning in the field.
• Advocate for and support members to ensure access to resources necessary to support wellness/self‑management and decrease frequency of emergency room visits and inpatient hospital admissions.
• Monitor and coordinate all care for members, including access and maintenance of medical insurance, linkage to treatment providers and community resources.
• Collaborate with community providers as part of a multi‑disciplinary team to ensure goal‑directed care planning.
• Conduct crisis intervention when needed and follow up accordingly.
• Maintain detailed, timely, and accurate record keeping in an electronic medical record.
• Coordinate with Program Coordinator/Supervisor, and health home outreach team in a timely manner to ensure accurate caseload status (including enrollments, closures, and screen‑outs).
• Complete all required monthly documentation as required to ensure continuity of engaged members’ medical insurance and to ensure appropriate and accurate billing.
• Work as part of a care management team, attend and participate in team meetings to provide feedback and share resource information relating to member needs, issues, and concerns.
• Be responsible for reporting/coordinating daily office and field schedules with other members of the team and Program Coordinator/Supervisor, as well as documenting schedule for the office manager.
• Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs.
• Provide HHSC YCM services to youth in all of Suffolk County as assigned with the possibility of assignments in Nassau County.
• Attend periodic trainings to enhance skill level and to maintain DOH/HHSC training requirements.
• Participate in regularly scheduled individual supervision to address concerns/issues and improve skill development.
• Participate in weekly High Risk Review meetings (as appropriate) to address member concerns and monitor high risk behaviors, linkages to supports, and member/family needs.
• Participate in monthly Youth Care Management meetings to address agency policy updates, HHCM policy updates, paperwork, billing, trainings, resources, etc.
• Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.
• Be responsible for agency cell phone, laptop, and associated items.
• Follow program guidelines as outlined in the personnel manual.
• Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field.
• Responsible for having access to an insured, personal vehicle.
• Track and submit mileage.
• Other duties as assigned.

• Compensation:
  Competitive hourly rate based on experience.
• Robust Benefits:
  Medical, dental, vision, and 401k retirement plan (with matching).
• Work‑Life Balance:
  Paid time off, holidays, and personal days.
• Wellness Program:
  Free and low‑cost gym and wellness access and support.
• Training & Growth:
  Ongoing professional development and career advancement opportunities.
• Meaningful Work:
  Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions.

Bachelor’s degree and two years’ experience in Human Services required;
New York State driver’s license and access to a vehicle required.

Entry level

Full‑time

Other

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